Modern beige fabric sofa with button tufting and metal legs 190 x 90 x 85cm

Store Information
This website is owned and operated by VK TRADE CORP.

Company Name: VK TRADE CORP
Address: 440 S PARK RD, APT 302, HOLLYWOOD, FL 33021, United States
Tax ID: 99-2442835
Phone: +1 8632361711
E-mail: info@vktradecorp.com
Business Hours: Monday – Friday, 08:00 – 18:00 (Eastern Time)

Contact us via email – we will respond within 24 business hours.

1. Scope of Exchange Policy
This exchange policy applies to all furniture and home items purchased through the VK TRADE CORP online store in the United States. After receiving a product, customers may request an exchange according to this policy.

2. 14-Day Exchange Policy

Customers may submit an exchange request within 14 days of receiving the product. The product for exchange must be in original condition, brand new and unused, remaining suitable for resale.

3. Exchange Conditions
The product must meet the following conditions for exchange:

· No visible damage or breakage

· Product shall be brand new and unused and remain resalable

· Complete packaging and accessories

Requests that do not meet these conditions will not be processed. Customers must ensure the product meets these criteria.

4. Exchange Process
The exchange process includes the following steps:

· Customer submits an exchange request within the allowed period via customer service

· Provide the order number and product name

· Customer service confirms that the product meets exchange conditions

· Customer returns the product to the provided address

· We ship the replacement product to the customer

5. Customer Service Assistance
Customers may contact customer service via email or phone for instructions, logistics information, and necessary forms. Responses are provided within 24 business hours.

6. Submission of Exchange Request
Requests must be submitted within 14 days of receipt and include:

· Order number

· Product name

· Product photos (if required)

7. Shipping Costs for Exchange
All shipping costs for eligible exchanges are covered by VK TRADE CORP, and prepaid shipping labels will be provided. Customers do not incur additional fees but must ensure secure packaging for the product.

8. Exchange Address
Products to be exchanged should be sent to:
440 S PARK RD, APT 302, HOLLYWOOD, FL 33021, United States

Ensure packaging is intact to prevent damage during transit.

9. Verification of Exchanged Products
Upon receipt, we will verify the product to confirm it meets exchange conditions, including appearance integrity and complete packaging. The product must be brand new and unused.

10. Shipping of Replacement Product
After confirmation of compliance, the replacement product will be shipped within 1–3 business days. Customers will be notified of shipping details via email or phone.

11. Customer Obligations
During the exchange, customers must:

· Provide accurate order and contact information

· Properly package the product to ensure its safety

· Follow the terms of the exchange policy

· Ensure the product is brand new, unused and kept in its original packaging

12. Policy Updates
VK TRADE CORP reserves the right to update this exchange policy at any time. Updates are published on the website and take effect immediately. Requests must follow the policy in effect at the time of submission.

13. Contact
For any questions regarding this exchange policy or process:

E-mail: info@vktradecorp.com
Phone: +1 8632361711

We will respond within 24 business hours to assist customers with exchanges.

Store Information
This website is owned and operated by VK TRADE CORP.

Company Name: VK TRADE CORP
Address: 440 S PARK RD, APT 302, HOLLYWOOD, FL 33021, United States
Tax ID: 99-2442835
Phone: +1 8632361711
E-mail: info@vktradecorp.com
Business Hours: Monday – Friday, 08:00 – 18:00 (Eastern Time)

Contact us via email – we will respond within 24 business hours.

1. Scope of the Cancellation Policy
This cancellation policy applies to all furniture and home items purchased through the  VK TRADE CORP online store in the United States. It covers orders for chairs, beds, cabinets, and related accessories.

2. Packaging Requirements
Products must be kept in original packaging or equivalent packaging to prevent damage.

3.Cancellation Time and Shipping Cost

Cancellation requests must be submitted within 14 days after you receive the products. All return shipping costs are covered by us, and prepaid shipping labels will be provided for free.

4. Customer Support
For questions regarding the cancellation policy, customers can contact VK TRADE CORP customer service at info@vktradecorp.com. We will respond within 24 business hours to provide assistance.